At Slow Moon Tours, we are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you interact with our website or our services.

1. Who we are
Business name: Slow Moon Tours

Owner: Fatima Luna Rubirola

Email: slowmoontours@gmail.com

Website: www.slowmoontours.com

Registered address: C/ Lleida, 32, 17820 Banyoles (Spain)

2. What personal data we collect
We may collect the following personal information when you use our website or book a service:

• Full name

• Email address

• Phone number

• Country of residence

• Booking and payment details

• Any other personal information you provide via forms or emails

We do not collect special categories of data (such as sensitive health or political data) unless explicitly required and with your consent.

3. How we collect your data
We collect data when you:

• Fill out a contact or booking form

• Send us an email

• Subscribe to our newsletter

• Book a tour or service

• Interact with us via social media or live chat

4. Why we collect your data
We process your data to:

• Manage bookings and provide our services

• Respond to inquiries and send important updates

• Send you relevant information or promotions (only if you give us consent)

• Improve our services and customer experience

• Comply with legal obligations

We will never sell or share your data with third parties for commercial purposes.

5. Legal basis for processing
We process your data based on:

• Your consent, when you voluntarily share your information or sign up for updates

• The need to perform a contract, such as when you book a tour

• Our legitimate interest, to manage and improve our services

• Our legal obligations, when required by law

6. Data retention
We only keep your data for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements.

If you have subscribed to our newsletter, we will keep your email until you unsubscribe.

7. Your rights
As a user, you have the right to:

• Access your personal data

• Correct or update your data

• Request the deletion of your data

• Withdraw your consent at any time

• Object to the processing of your data

• File a complaint with a data protection authority

To exercise these rights, please email us at slowmoontours@gmail.com

8. Security
We take appropriate security measures to protect your personal data and prevent unauthorized access, alteration, disclosure, or destruction.

9. Cookies
We may use cookies to improve your browsing experience. For more details, please refer to our Cookies Policy.

10. Third-party links
This website may contain links to other websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies separately.

If you have any questions about this Privacy Policy, feel free to contact us at slowmoontours@gmail.com